Triose Boutique Hotel Lonavala

Food: One of us has some intolerances. A few days before arrival, we received an e-mail from the hotel asking about specific food requirements. While they were not able to find everything we would have liked, they made a notable effort to provide us with food that we could tolerate. This was a large contrast to two hotels in Mumbai in a very similar price range, who basically ignored the request. We are also both not used to Indian food, but had no issue finding food at the breakfast buffet which we liked and was not too spicy for us. There is a 5 o'clock tea every afternoon, and when we did not show up one day, staff called our room phone and brought us chai masala and two lovely plates of food, to our room, at no charge -- how nice! Right next to the hotel is a food court, and while the menu (even at Domino's Pizza) has virtually nothing that doesn't qualify as "hot" in northern Europe, everyone there was also very friendly, helpful, and tolerant of our requests. The Room: The room was larger than expected, the bed comfy, and there was an actual table of decent size, on which one could comfortable write or work on a laptop. Also not something we saw in the to other hotels we stayed at during our journey to Mumbai and Lonavla. Most important for us: The air conditioning unit was not aimed at the bed but was blowing cool air out of the small corridor next to the bathroom, towards the bed. This is *amazing* in hot nights because we don't tolerate draft very well, and this way we could have some cool air in the room without waking up with a headache. The lowest setting of the ventilation system is also fairly quiet, which is another bonus. The eating area: Very relaxed place, even with table tennis! Staff: Not everyone spoke English too well, but we still found it easy to communicate with them.

Location was good.i did not see the wow factor. I stayed I several hotels in India as a family trip.when send the mail __no response from. The hotel your phones are not working... competitive world you can take direct bookings.. anyways overall good.

Staff are really cordial. Always ready to provide any services required. Rooms are also nice. Breakfast spread is decent. We were there for a birthday celebration and the hotel provided complementary decor and cake. They also provide complementary snacks though choices were limited.The overall property is really nice but lack of maintenance is visible here and there

Peaceful location, specious rooms, friendly and smiley staff

this hotel is a hidden gem in Lonavala, great service, friendly staff, comfortable stay. everything syncs perfectly. good choice of spread for breakfast and dinner. the staff members are very courteous. GM, Mr Basu is a fine example of an amazing hotelier. the services are on par with some five star hotels that we have stayed